30 Apr'24
01 May'24
1 room, 2 guests
Mercure Hotel Kaiserhof Frankfurt City Center
Kaiserstr. 62, Hessen | Tue, 30 Apr - Wed, 01 May | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹9,079
/ night + ₹636 tax
Mercure Hotel Kaiserhof Frankfurt City Center
4-star Hotel · Kaiserstr. 62, Frankfurt
4.0/5
(484 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Gym
Concierge desk
Business center
24-hour front desk
Hotel safe deposit box (not room safe box)
Multilingual Staff
Property rules
Check-in: After 03:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
About property
Kaiserstrasse - 0.1 km / 0.1 mi
Financial District - 0.1 km / 0.1 mi
Museumsufer - 0.4 km / 0.3 mi
Eurotower - 0.5 km / 0.3 mi
Commerzbank Tower - 0.6 km / 0.4 mi
European Central Bank - 0.6 km / 0.4 mi
Holbeinsteg - 0.6 km / 0.4 mi
Frankfurt Opera House - 0.7 km / 0.4 mi
Nizza - 0.7 km / 0.4 mi
Deutsche Bank Twin Towers - 0.8 km / 0.5 mi
Staedel Museum - 0.8 km / 0.5 mi
Main Tower - 0.8 km / 0.5 mi
Goethestrasse - 0.9 km / 0.6 mi
Frankfurt Archeologic Museum - 0.9 km / 0.6 mi
Goethe Home and Museum - 1 km / 0.6 mi
The nearest airports are:
Frankfurt Airport (FRA) - 13.4 km / 8.3 mi
Mainz (QFZ-Mainz Finthen) - 51.1 km / 31.8 mi
The preferred airport for Mercure Hotel Kaiserhof Frankfurt City Center is Frankfurt Airport (FRA).
Amenities: Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Business Amenities: Featured amenities include a business center, express check-in, and express check-out. Planning an event in Frankfurt? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.Dining: Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
See all 95 photos
₹9,079
+ ₹636 tax
/ night
No cost EMI from ₹3,238
Free cancellation
Location
Kaiserstr. 62, Frankfurt, Hessen, 60329
Ratings & reviews
4.0/5
(484 reviews)
5
205
4
173
3
56
2
30
1
20
Location
Rooms
Service
Value
Hygiene
Best breakfast!(:
5/5
·
Chubby B on Apr 14, 2024
I've stayed around different hotels in Frankfurt and this hotel had the best breakfast! The service at the breakfast lounge was very helpful and kind. The hotel is on a busy street so it may seem hectic but once you're inside it's very nice. It's very secure, you have to have your key card to even open the hotel door entrance .
Read More
Bad attitude from front desk staff.
2/5
·
804aminam on Apr 01, 2024
I really don’t recommend this hotel. The experience I had at checkout with this German lady was horrible. She was so rude to me…I didn’t even feel welcomed as an Accor member. The only positive thing was the breakfast which was delicious and the room which was nice but the toilet and curtains were abit dirty. This woman wasn’t even trying to hear my side of the story and was straight up rude. She was trying to charge me the full amount stay just because I was an hour late, due to being sick and it took me abit longer to get my 4 year old ready…As a member i do have the benefits for late checkout. I tried calling the reception to inform them about it but the phone wasn’t working. Anyways she had such a bad attitude…I don’t even understand why these type of people work at the front desk or in customer service. Her colleague was nicer but he also tried to charge me the full amount when i checked in even though I booked the room with points. Anyways I definitely won’t be staying here again. Plus at night there are many homeless and drug addicted people in front of the hotel which is kind of scary…
Read More
Memorable stay at Mercer Kaiserhof!
5/5
·
Trip06354427167 on Mar 06, 2024
The superior room I stayed in was spacious and the bed is comfortable. Bathroom is huge. The breakfast spread was amazing and you get to make your own pancakes and waffles. Check in was a breeze and I must comment Ms Jasmine for her welcoming smile and for ensuring I am taken care of despite the room was not ready. She has kindly offered me access to the washroom for a quick freshen up before I went for a walk while waiting for the room to be ready. She also ensured that I did not wait long for the room after I returned an hour later of which I was allocated 503 which is quiet and has nice calming view. Thank you for her recommendation for nice German food in Romerberg too. I would also like to commend Gwen who was serving at the bar lounge. She served excellent drinks and was very welcoming and approachable. Kudos to her that the evening was filled with much fun and laughter together with some of the guests. I would definitely stay in this hotel in my future trips!
Read More
There’s definitely better options…
1/5
·
Sergen T on Dec 24, 2023
While the location is quite central, the hotel is surrounded by brothels, Erotic-cinemas, drunk people and drug user. The lobby is very pretty, but that’s pretty much it. The rooms look old and not like they’re being taken care of. The TV was not fully functional, the blinds were dirty and so was the bathroom. There was coffee pods but not coffee machine. Check-in took ages as there system was not working properly. There’s still signs from Covid times urging people to keep distance… overall not a great stay.
Read More
Good location, poor attitude of staff and shower blocked.
2/5
·
traceywZ156CW on Nov 07, 2023
Booked this hotel for its location, which is convenient for the main station and only a short walk to the old town. Room was small, with little to no storage for clothes. On face value it was clean and warm. Cleaner did change towels etc daily but failed to replace coffee pods for the machine and the milk etc. Friends had an issue with their shower drain being blocked so cleaned this to allow them to shower. On reporting this at the front desk they were told they should have been informed and they would have cleaned this. Hours later when I had the same issue I went to reception and reported the matter. The receptionist (slim arrogant looking male) said "what do you expect me to do about this, I am not a cleaner." I told him I certainly was not a cleaner and asked if he could arrange for it to be cleaned. He stated "not today". I explained he was the hotel representative on duty and as such should assist. He said he only worked 2 days a week and gave a very good impression of not caring too much. I then went and cleaned the drain of a weeks worth of tangled hair so I could complete my shower without flooding the room. The above incident left a poor impression. Like many large cities there are clear social issues which means a large amount of homeless people sleep rough in the area of the hotel. There was clear drug dealing and drug use happening but that said, whilst in a group of 4 I did not feel threatened by this behavior.
Read More
Rooms available
Filter rooms by
No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Standard Room, 2 Twin Beds
215.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Heating
Toilet
Electric kettle
+ 17 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹959
/ night
by
+ 1 other inclusions
₹9,079
+ ₹636 tax
/ night
No cost EMI from ₹3,238
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹1,339
/ night
by
+ 1 other inclusions
₹12,244
+ ₹857 tax
/ night
No cost EMI from ₹4,367
Standard Double Room, 1 Double Bed
215.0 sq.ft · City view
Smoking policy – non-smoking available
TV
Heating
Toilet
Electric kettle
+ 17 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹959
/ night
by
+ 1 other inclusions
₹9,079
+ ₹636 tax
/ night
No cost EMI from ₹3,238
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹1,339
/ night
by
+ 1 other inclusions
₹12,244
+ ₹857 tax
/ night
No cost EMI from ₹4,367
Superior Double Room, 1 Double Bed
258.0 sq.ft · Courtyard
Smoking policy – non-smoking available
TV
Heating
Toilet
Electric kettle
+ 17 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹1,149
/ night
by
+ 1 other inclusions
₹10,745
+ ₹752 tax
/ night
No cost EMI from ₹3,832
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹1,429
/ night
by
+ 1 other inclusions
₹13,910
+ ₹974 tax
/ night
No cost EMI from ₹4,961
Superior Room, 2 Twin Beds
258.0 sq.ft · Courtyard
Smoking policy – non-smoking available
TV
Heating
Toilet
Electric kettle
+ 17 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹1,149
/ night
by
+ 1 other inclusions
₹10,745
+ ₹752 tax
/ night
No cost EMI from ₹3,832
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹1,429
/ night
by
+ 1 other inclusions
₹13,910
+ ₹974 tax
/ night
No cost EMI from ₹4,961
Privilege, Twin Room, Multiple Beds
301.0 sq.ft · Courtyard
Heating
Toilet
Electric kettle
Newspaper
Air conditioning
+ 18 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹1,239
/ night
by
+ 1 other inclusions
₹11,578
+ ₹810 tax
/ night
No cost EMI from ₹4,129
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹1,529
/ night
by
+ 1 other inclusions
₹14,743
+ ₹1,032 tax
/ night
No cost EMI from ₹5,258
Privilege, Suite, 1 Double Bed
527.0 sq.ft · City view
Heating
Toilet
Electric kettle
Newspaper
Air conditioning
+ 18 more
Room Only
No meals included
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹1,429
/ night
by
+ 1 other inclusions
₹13,244
+ ₹927 tax
/ night
No cost EMI from ₹4,724
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 30 Apr
Fully-refundable
till check-in
+ ₹1,719
/ night
by
+ 1 other inclusions
₹16,408
+ ₹1,149 tax
/ night
No cost EMI from ₹5,852
Similar hotels in Frankfurt
3/5
How guests rated this hotel
3.5
Location
3
Rooms
3.5
Service
3.5
Value
3.5
Hygiene
₹7,830
+ ₹548 tax
/ night
3.5/5
How guests rated this hotel
4
Location
3.5
Rooms
3.5
Service
3.5
Value
4
Hygiene
₹6,996
+ ₹490 tax
/ night
4.5/5
How guests rated this hotel
4.5
Location
4.5
Rooms
4
Service
4.5
Value
4.5
Hygiene
₹14,402
+ ₹1,061 tax
/ night
₹15,160
5% off
Price breakup
1 room x 1 night
₹15,160
Coupon discount
-₹758
Price after discount
₹14,402
+ ₹1,061 tax
3.5/5
How guests rated this hotel
3.5
Location
3.5
Rooms
3.5
Service
3.5
Value
4
Hygiene
₹8,625
+ ₹604 tax
/ night
₹9,079
5% off
Price breakup
1 room x 1 night
₹9,079
Property discount
-₹454
Price after discount
₹8,625
+ ₹604 tax